FAQ – pmjili: Your Questions Answered

The minimum deposit at pmjili is ₱500 for most payment methods, including GCash and Maya. For bank transfers via BDO, BPI, or UnionBank, a minimum of ₱1,000 may apply depending on the bank's own transfer limits. There is no maximum deposit cap for verified accounts.

GCash and Maya deposits are instant — your pmjili balance updates in real time as soon as the transaction is confirmed. Bank transfers via InstaPay also typically reflect within minutes. PESONet transfers may take up to one banking day. If your deposit hasn't appeared after 30 minutes, contact our live chat support with your transaction reference number and we'll sort it out agad.

pmjili does not charge any fees on your deposits. However, your payment provider — such as your bank or GCash — may apply their own transaction charges. Always check with your provider before transferring to avoid surprises. We're transparent about this so you can plan your budget properly.

No. For security and anti-money laundering compliance, pmjili only accepts deposits from payment methods that match your own verified name. Using a card or e-wallet registered to another person may result in the transaction being rejected and your account placed under review. Please use your own GCash, Maya, or bank account for all transactions.

The minimum withdrawal at pmjili is ₱500. For bank transfers, a minimum of ₱1,000 may apply. There are daily withdrawal limits depending on your account verification level — verified accounts enjoy significantly higher limits, which is another good reason to complete your KYC as soon as possible.

A withdrawal may be pending for several reasons: your KYC verification is still under review, you have an active bonus with wagering requirements not yet met, or your request was submitted outside banking hours for a bank transfer. If your withdrawal has been pending for more than two hours, reach out to our 24/7 support team through live chat with your withdrawal ID and we'll prioritise it.

pmjili currently does not charge processing fees on withdrawals. As with deposits, your payment provider (bank or e-wallet) may have their own receiving fee, though most GCash and Maya transfers are free. We'll always display the net amount you'll receive before you confirm a withdrawal so there are no hidden deductions.

Wagering requirements mean you need to bet a certain amount before bonus funds can be converted to withdrawable cash. For example, a 10x wagering requirement on a ₱1,000 bonus means you need to wager a total of ₱10,000 on eligible games. This is standard practice across online casinos. The lower the wagering multiplier, the more player-friendly the bonus — and pmjili keeps these as reasonable as possible.

Invite your friends to sign up at pmjili using your unique referral link found in My Profile → Refer a Friend. When your referral registers and completes their first deposit, you earn a referral bonus credited directly to your account. The more kaibigan mo na mag-sign up, the more bonus credits you accumulate. There's no limit to how many people you can refer.

Yes! pmjili regularly runs reload bonuses for existing players — typically a percentage match on a subsequent deposit — as well as weekly cashback promos, free-spin offers on selected slot games, and special event promotions tied to Filipino holidays and big sporting events. Keep an eye on the Promotions section or opt in to notifications so you never miss a sulit deal.

All slot and RNG (random number generator) games on pmjili use certified and independently audited RNG software to ensure completely random and fair outcomes. Live table games — such as Baccarat — use real dealers and physical cards/wheels streamed in real time. pmjili's platform is licensed and regularly audited to maintain fairness and integrity across all game categories.

Selected slot games at pmjili offer a demo or "free play" mode where you can try the game mechanics without risking real money. Live casino and sports betting games, however, require real-money stakes to participate. Demo mode is a great way to get comfortable with a new slot title before you put actual piso on the line.

Log in to your pmjili account, navigate to the Sabong section, and select an ongoing live match. The live stream will load directly in your browser or mobile app. You can place your bets — Meron, Wala, or Draw — before and during the fight. A fast and stable internet connection is recommended for the best streaming experience.

pmjili's sportsbook covers the sports Filipinos love most: basketball (PBA, NBA, FIBA), football/soccer (Premier League, Champions League, local leagues), boxing, MMA/UFC, volleyball, badminton, and more. Live in-play betting is available for most major events, letting you bet on the action as it unfolds — subok na sobrang daming options!

Click on the Log In button and select "Forgot Password." Enter the mobile number or email address linked to your account, and we'll send you an OTP or reset link. Follow the steps to set a new password. If you no longer have access to your registered contact details, contact our support team directly with proof of identity and we'll assist you through our manual account recovery process.

Our support team is available 24/7 via live chat — just click the chat icon on any page of the website. You can also reach us by email. Live chat is the fastest option and our agents typically respond within two minutes. For account-specific concerns, have your account username and the details of your issue ready so we can assist you faster.

pmjili takes responsible gaming seriously. Through your account settings, you can set daily, weekly, or monthly deposit limits, take a cooling-off break, or self-exclude from the platform for a chosen period. If you feel your gambling is getting out of hand, reach out to our support team or visit our Responsible Gaming page for resources and guidance. We're here to make sure the experience stays fun and in control.

Yes! pmjili is fully optimised for mobile browsers on both Android and iOS devices. Simply visit pmjili.best on your mobile browser and you'll get a smooth, fast experience without needing to download a separate app. You can also add the site to your home screen for quick one-tap access — kasing dali ng pag-open ng GCash mo.