Last Updated: January 2025

pmjili Privacy Policy – How We Handle Your Personal Data

At pmjili, your personal information is treated with real care. This Privacy Policy explains in plain language what data we collect, why we collect it, who we share it with, and how you can exercise your rights as a player under Philippine law.

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pmjili

What This Policy Covers

What We Collect

The personal data we collect during registration, account use, payments, and platform interactions — and why each type of data is needed.

How We Use It

How pmjili uses your data to run your account, process payments, comply with licensing rules, and send relevant communications.

Who We Share With

The limited, necessary circumstances under which pmjili shares data with payment processors, KYC providers, and authorities.

Your Rights

Your rights under the Data Privacy Act of 2012 — including access, correction, deletion, and the right to withdraw consent.

1. Overview

This Privacy Policy describes how pmjili ("pmjili," "we," "us," "our"), the operator of the online gaming platform at pmjili.best, collects, processes, stores, and protects the personal data of users ("you," "your") who access our website, register an account, or use any of our services including sports betting, casino games, Sabong, Color Game, and all related features.

pmjili takes your privacy seriously. We are committed to handling your personal data responsibly and in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its implementing rules and regulations. We are also guided by applicable gaming regulations that govern how licensed operators handle player information.

By creating a pmjili account or using the platform, you acknowledge that you have read and understood this Privacy Policy. If you have any questions or concerns about how we handle your data, you are always welcome to contact us — the details are at the end of this document.

Short version: pmjili collects the data we genuinely need to run your account and comply with our legal obligations. We don't sell your data to third parties, we don't share it unnecessarily, and we keep it only for as long as required. Your rights under Philippine law are fully respected.

2. Data Controller

For the purposes of the Data Privacy Act of 2012, pmjili is the personal information controller responsible for the personal data collected through the pmjili.best platform. This means we determine the purposes and means of processing your personal data.

pmjili operates under a valid gaming license issued by the relevant Philippine gaming authority. Our operations, including data handling practices, are subject to periodic review and audit by our licensing body.

If you wish to contact our Data Protection Officer (DPO) regarding any privacy-related matter, you may do so at support@pmjili.best with the subject line "Data Privacy Inquiry." We aim to respond to all privacy requests within five (5) business days.

3. Data We Collect

pmjili collects personal data through several channels — directly from you when you register and use the platform, automatically through your use of our website, and from third-party verification providers where required by law. Here is a breakdown of the categories of data we collect:

3.1 Registration Data

When you create a pmjili account, we collect: full name, date of birth, mobile number, email address (if provided), and the password you create. This information is required to establish and operate your account.

3.2 Identity Verification (KYC) Data

To comply with gaming regulations and anti-money laundering requirements, pmjili collects identity documents including a copy of a valid government-issued ID (such as a Philippine passport, PhilSys national ID, SSS UMID card, driver's license, or voter's ID) and, in some cases, proof of address and source of funds documentation.

3.3 Financial Data

When you make deposits or withdrawals, pmjili records the transaction amounts, dates, payment methods used, and the associated account references (such as your GCash number or bank account details as provided). We do not store your GCash PIN, Maya credentials, or full card numbers on our servers.

3.4 Gaming Activity Data

pmjili records your gaming activity, including bets placed, game outcomes, win/loss records, session durations, and the games and sports markets accessed. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance.

3.5 Device and Technical Data

We automatically collect certain technical data when you access the pmjili platform, including: IP address, device type, operating system, browser type and version, screen resolution, and referring URL. This data is used for platform security, fraud detection, and service optimization.

3.6 Communications Data

If you contact our support team via live chat, email, or any other channel, we retain records of that communication to assist in resolving your query and to improve our support services.

Data Category Examples Required?
Registration data Name, mobile number, date of birth Yes – to open account
KYC / identity data Government ID, proof of address Yes – regulatory requirement
Financial data Transaction records, payment method references Yes – for payments
Gaming activity Bet history, game sessions, winnings Yes – for account operation
Device / technical data IP address, browser type, device info Automatic – for security
Communications Support chat logs, email correspondence When you contact us
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4. How We Use Your Data

pmjili uses your personal data for the following purposes:

  • Account creation and management: Setting up your pmjili account, verifying your identity, and maintaining accurate account records.
  • Transaction processing: Handling deposits, withdrawals, and bet settlements in Philippine Peso through GCash, Maya, and other supported payment channels.
  • Regulatory compliance: Meeting our obligations under Philippine gaming regulations and anti-money laundering laws, including KYC verification and transaction monitoring.
  • Fraud prevention and security: Detecting and preventing unauthorized account access, fraudulent transactions, money laundering, and the use of multiple accounts.
  • Customer support: Responding to your queries, resolving disputes, and improving the quality of our support services.
  • Responsible gaming: Monitoring gaming patterns to identify potential problem gambling behavior and providing players with relevant responsible gaming tools and resources.
  • Platform improvement: Analyzing aggregated, anonymized usage data to improve the pmjili platform, optimize game offerings, and enhance the user experience.
  • Marketing communications: Sending you promotional offers and bonus information where you have consented to receive such communications. You may opt out at any time.
  • Legal obligations: Retaining records as required by law and cooperating with authorized government authorities in connection with lawful investigations.

6. Data Sharing

pmjili does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We share your data only in the following limited circumstances:

6.1 Payment Processors

We share necessary transaction data with payment service providers (GCash, Maya, GrabPay, partner banks, and card networks) to process your deposits and withdrawals. These providers handle your financial data under their own privacy policies and security standards.

6.2 KYC and Identity Verification Providers

To verify your identity as required by gaming regulations, we may share your identity documents with accredited KYC verification service providers. These providers process your data solely for identity verification purposes and are contractually bound to maintain its confidentiality.

6.3 Game Providers

Third-party game software providers may receive limited data (such as a player ID) to operate games within the pmjili platform. These providers do not receive your full personal profile and may not use shared data for purposes beyond game operation.

6.4 Regulatory Authorities

pmjili may be required to disclose player data to the relevant Philippine gaming regulatory authority, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other government bodies as required by law or in response to a lawful order.

6.5 Legal Proceedings

Where required by court order, legal process, or to protect the rights, property, or safety of pmjili, our players, or the public, we may disclose personal data as necessary and proportionate to the circumstances.

In all cases where pmjili shares personal data with third parties, we take steps to ensure that the sharing is limited to what is necessary, that appropriate data processing agreements are in place where required, and that the receiving party is obligated to handle your data securely and lawfully.

pmjili

7. Data Retention

pmjili retains your personal data for as long as is necessary to fulfill the purposes outlined in this Privacy Policy and to comply with our legal obligations. The specific retention periods for different categories of data are as follows:

  • Account and registration data: Retained for the duration of your account's active status and for a period of five (5) years after account closure, as required by gaming regulations.
  • KYC and identity verification data: Retained for a minimum of five (5) years from the date of collection or the date of the last transaction, whichever is later, in line with anti-money laundering record-keeping requirements.
  • Financial and transaction records: Retained for five (5) years from the date of the transaction, as required under Philippine AML regulations.
  • Gaming activity records: Retained for a minimum of two (2) years for dispute resolution purposes and longer where required by gaming regulatory requirements.
  • Support communications: Retained for two (2) years from the date of the last communication in the relevant matter.
  • Technical and device data: Retained for a rolling period of twelve (12) months for security and fraud analysis purposes.

After the applicable retention period expires, pmjili securely deletes or anonymizes your personal data so that it can no longer be associated with you as an individual.

8. Data Security

pmjili implements a range of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

  • SSL/TLS encryption: All data transmitted between your device and the pmjili platform is encrypted using industry-standard Secure Socket Layer (SSL) / Transport Layer Security (TLS) protocols.
  • Access controls: Access to personal data is restricted to pmjili employees and contractors who genuinely need it to perform their job functions. Access is governed by a strict least-privilege policy.
  • Secure data storage: Personal data is stored on secure servers with appropriate physical and logical access controls. Sensitive data such as passwords is stored in hashed, non-reversible form.
  • Fraud monitoring systems: pmjili uses automated monitoring tools to detect suspicious login attempts, unusual transaction patterns, and other indicators of unauthorized account access.
  • Regular security reviews: Our security infrastructure is reviewed and tested regularly, including periodic penetration testing and vulnerability assessments.

While pmjili takes all reasonable precautions to protect your data, no internet-based platform can guarantee absolute security. If you suspect that your pmjili account has been compromised, please contact our support team immediately via live chat or at support@pmjili.best.

9. Cookies and Tracking Technologies

pmjili uses cookies and similar tracking technologies on our platform to enhance your experience, remember your preferences, and gather analytics data to improve our services.

9.1 Types of Cookies We Use

  • Essential cookies: Required for the platform to function correctly. These include session cookies that keep you logged in during your visit and security cookies that help protect against cross-site request forgery.
  • Functional cookies: Remember your preferences such as language settings and help deliver a more personalized experience on the pmjili platform.
  • Analytics cookies: Collect anonymized data about how players use the platform — which games are most popular, how long sessions last, and which pages are visited most often. This helps us improve the platform.
  • Marketing cookies: Used with your consent to track the effectiveness of promotional campaigns and to avoid showing you the same promotional message repeatedly.

9.2 Managing Cookies

You can manage or disable cookies through your browser settings at any time. Disabling essential cookies may affect the functionality of the pmjili platform. Disabling functional or analytics cookies will not prevent you from using the platform but may affect your experience.

10. Your Data Privacy Rights

Under the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by pmjili:

Right to Access

You have the right to request a copy of the personal data pmjili holds about you, along with information about how it is being used.

Right to Correction

You can request that inaccurate or incomplete personal data pmjili holds about you be corrected or updated.

Right to Erasure

In certain circumstances, you can request that pmjili delete your personal data, subject to our legal obligations to retain certain records.

Right to Object

You can object to the processing of your personal data for direct marketing or where processing is based on legitimate interests, subject to applicable conditions.

Right to Withdraw Consent

Where processing is based on your consent (such as marketing communications), you can withdraw that consent at any time without affecting prior processing.

Right to Complain

If you believe pmjili has not handled your data properly, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, please contact our Data Protection Officer at support@pmjili.best with the subject line "Data Privacy Request" and specify which right you are exercising. We will respond within five (5) business days. Some requests may require us to verify your identity before processing.

11. Protection of Minors

The pmjili platform is strictly intended for individuals who are at least 21 years of age. We do not knowingly collect personal data from anyone under the age of 21. Age verification is a mandatory part of the pmjili registration and KYC process.

If pmjili becomes aware that personal data has been collected from a person under 21, we will promptly close the associated account, void any transactions, and delete the relevant personal data in accordance with our data retention policies and applicable law.

If you believe that a minor may have registered on the pmjili platform, please contact us immediately at support@pmjili.best so we can investigate and take appropriate action.

12. Cross-Border Data Transfers

In some cases, the processing of your personal data may involve transfers to servers or service providers located outside the Philippines — for example, where we use internationally hosted cloud infrastructure or third-party game providers based in other countries.

Where such transfers occur, pmjili ensures that appropriate safeguards are in place to protect your data in line with the standards required by the Data Privacy Act of 2012. This may include contractual data processing agreements that obligate overseas processors to protect your data to the same standard required under Philippine law.

pmjili does not transfer your personal data to countries that do not provide adequate levels of data protection without ensuring that additional safeguards are implemented.

13. Changes to This Privacy Policy

pmjili may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When we make changes, we will update the "Last Updated" date at the top of this page.

For material changes that significantly affect your privacy rights or the way we handle your data, pmjili will endeavor to notify registered players through an in-platform notification or by email to the address registered on your account, in advance of the changes taking effect.

We encourage you to review this Privacy Policy periodically. Your continued use of the pmjili platform after an updated policy is published constitutes your acceptance of the changes, to the extent permitted by applicable law.

14. Contact Us

If you have any questions about this Privacy Policy, want to exercise your data privacy rights, or have a concern about how pmjili handles your personal information, please get in touch with us through any of the following channels:

  • Live chat: Available 24/7 directly on the pmjili platform — the fastest way to reach us
  • Email: support@pmjili.best (use subject line "Data Privacy Inquiry" for privacy-related matters)

Our team is available around the clock and is happy to assist you in both Filipino and English. We aim to respond to all privacy-related requests within five (5) business days.

For unresolved complaints about how pmjili handles your personal data, you also have the right to contact the National Privacy Commission of the Philippines (NPC) directly. The NPC is the government body responsible for enforcing the Data Privacy Act of 2012 and protecting the data privacy rights of Filipino citizens.

How pmjili Keeps Your Data Safe

These are the concrete practices behind our privacy commitments — not just policy language, but actual things we do every day to protect your information at pmjili.

End-to-End Encryption

Every connection to pmjili.best is protected by SSL/TLS encryption. Your login credentials, financial data, and personal information are encrypted in transit — no one can intercept them between your device and our servers.

Zero Data Selling

pmjili has never sold, rented, or traded player data to third parties for marketing or commercial purposes — and we never will. Your personal information stays within pmjili except where legally required or necessary for service delivery.

RA 10173 Compliance

Our data practices are designed to fully comply with the Philippine Data Privacy Act of 2012 and its implementing rules. We maintain a designated Data Protection Officer and respond promptly to player requests under the law.

Data Minimization

We collect only the data we genuinely need for a specific, legitimate purpose. We don't ask for information just because it might be useful someday. And we delete it when the retention period expires.

Breach Notification

In the unlikely event of a data breach that affects your personal information, pmjili will notify you and the National Privacy Commission in accordance with the timelines and procedures required by Philippine data privacy law.

Accessible DPO Support

Our Data Protection Officer is reachable 24/7 via live chat or email. Any request to access, correct, or delete your data — or to withdraw consent — will be handled promptly, clearly, and without unnecessary friction.

Your Privacy Is Protected at pmjili. Ready to Play?

Register your free pmjili account today. Deposit via GCash or Maya, bet on your favorite sports and games, and know that your personal data is handled with full compliance with Philippine privacy law.

By registering, you agree to our Terms and Conditions and this Privacy Policy. See also our Responsible Gaming page. Must be 21 or older to play.